Terms of Service

Effective Date: March 19, 2026

Welcome to the website of Real and Solid, LLC ("Real and Solid," "we," "us," or "our"). By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use this website.

This website is operated by:

Real and Solid, LLC
 63-31 71st St
 Middle Village, NY 11379
 United States of America
 Toll Free: (800) 210-6075
 Email: hello@realnsolid.com

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You may not:

Real and Solid offers fine jewelry, watches, and related products for sale. All product listings, descriptions, pricing, and availability are subject to change at any time without notice.

We make reasonable efforts to ensure that product information is presented as accurately as possible. However, we do not guarantee that descriptions, pricing, images, or other content on the website are always complete, current, or error-free.

All orders placed through this website are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to cases involving:

If an order is canceled after payment has been processed, any approved refund will be issued to the original payment method.

All prices displayed on the website are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all orders placed through the website.

We reserve the right to correct any pricing, typographical, or administrative errors, even after an order has been submitted.

Shipping times are estimates only and are not guaranteed unless explicitly stated otherwise. Delays may occur due to carrier issues, weather, holidays, inventory availability, payment review, or other factors outside our control.

Additional details regarding shipping are described in our Shipping & Returns Policy.

We accept eligible returns within 30 days of delivery if the item is returned in the same unused condition in which it was received.

Returned items must not show signs of wear, use, damage, resizing, alteration, or misuse. Items should be returned with any original packaging, tags, certificates, and included materials, if applicable.

Certain items may not be eligible for return, including:

Refunds, if approved, will be issued to the original payment method after the returned item is received and inspected.

All content on this website, including but not limited to text, product descriptions, logos, graphics, images, layout, and design, is the property of Real and Solid or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or exploit any website content without prior written permission from Real and Solid.

This website and all content, products, and services provided through it are offered on an "as is" and "as available" basis, to the fullest extent permitted by law.

Real and Solid makes no warranties, express or implied, regarding the operation of the website or the accuracy, completeness, reliability, or availability of any content, products, or services offered through the website.

To the fullest extent permitted by law, Real and Solid shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, this website or any products purchased through it.

You agree to defend, indemnify, and hold harmless Real and Solid, LLC and its affiliates, members, officers, employees, contractors, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website or your violation of these Terms.

This website may use or link to third-party services, tools, payment providers, shipping carriers, or other external platforms. Real and Solid is not responsible for the content, practices, or policies of third-party services.

These Terms of Service and any disputes arising out of or related to the website or any purchase from Real and Solid shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law rules.

We may update or revise these Terms of Service at any time by posting the updated version on this website. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

If you have questions about these Terms of Service, please contact:

Real and Solid, LLC
 63-31 71st St
 Middle Village, NY 11379
 United States of America
 Toll Free: (800) 210-6075
 Email: hello@realnsolid.com